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Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight

Thomas A. Stewart , Patricia O'Connell

29 novembre 2016

36,99 $

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Description

Langue

anglais

Pages

336

Publié par: HarperCollins

Dimensions à l’expédition: 9" H x 6" W x 1" L

ISBN: 9780062415691

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