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Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention

Thorsten Hennig-Thurau Édition : Ursula Hansen

1 décembre 2010

80,50 $

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Description

Langue

anglais

Pages

462

Publié par: Springer/Sci-Tech/Trade

Dimensions à l’expédition: 9" H x 6" W x 1" L

ISBN: 9783642086229

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