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Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives

Randy A Steinberg

4 décembre 2013

29,49 $

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Description

Langue

anglais

Pages

196

Publié par: Author Solutions Inc

Dimensions à l’expédition: 9" H x 6" W x 1" L

ISBN: 9781490719450

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