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The SERVICE PROFIT CHAIN

W. Earl Sasser , Leonard A. Schlesinger , James L. Heskett
Apr 10, 1997
$48.00
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Overview

Appropriate for
Language
English
No. of Pages
320
Publisher: Free Press
Shipping dimensions: 9" H x 6" W x 1" L
ISBN: 9780684832562
Life stage: null

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