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Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality

Evangelos Grigoroudis , Yannis Siskos
Feb 25, 2012
$321.50
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Overview

Appropriate for
Language
English
No. of Pages
308
International Series In Operations Research And Management Science
Publisher: Springer/Sci-Tech/Trade
Shipping dimensions: 9" H x 6" W x 1" L
ISBN: 9781461425021
Life stage: null

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